U.S. Tech Today: Prime Day Soars, New Tariffs & Meta’s AI Shake-Up By Gulam Sibtain | July 8, 2025

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  🇺🇸 U.S. Tech Today: Prime Day Soars, New Tariffs & Meta’s AI Shake-Up By Gulam Sibtain | July 8, 2025 🛍️ 1. Prime Day Kicks Off with Big Apple Tech Deals Amazon's four-day **Prime Day 2025** began today (July 8), showcasing heavy discounts on Apple gear—from AirPods Pro 2 to M4‑powered MacBook Air/Pro, iPads, Apple Watches, and essentials like MagSafe chargers 🔥1. It’s a golden opportunity for buyers and affiliate marketers alike. 💰 2. Tariffs Delayed, Market Sips the News President Trump announced a **delay in imposing 25% tariffs on Japan and South Korea**, now postponed until August 1. U.S. stock futures show mild gains for Nasdaq and S&P, while Dow futures dip slightly 2. 🧠 3. Meta Poaches Apple AI Exec to Boost “Superintelligence” Meta made headlines by hiring Apple’s top AI executive **Ruoming Pang**, as part of its new **Superintelligence Labs** initiative, luring top talent away with juicy signing bonuses. A ...

Verizon Launches Gemini-Powered AI Assistant in My Verizon App

 

📱 Verizon Launches Gemini-Powered AI Assistant in My Verizon App

By Gulam Sibtain | July 25/2025



Verizon has introduced a new AI-driven assistant in its My Verizon app, powered by **Google’s Gemini AI**—a move aimed at simplifying billing, upgrades, and customer support. This innovation taps into U.S. demand for AI-powered customer service experiences.

🤖 What Makes It Special?

  • Gemini AI models handle common user requests—billing, plan changes, device support—with over 90% accuracy1
  • The AI handles routine queries; more complex cases are handed off to human agents (“Customer Champions”)2
  • Available 24/7 through in-app messaging, aimed at reducing wait times and increasing efficiency3

📈 Why It Matters for U.S. Users

  • ⚡ Faster, AI-driven support — no waiting in long phone queues
  • 🔄 Consistent responses even outside business hours
  • 🛠 Helps Verizon scale support without large staffing increases

🔧 How It Works

The assistant uses custom-trained Gemini models on Google Cloud, fine‑tuned on Verizon service data. The AI detects user intent, answers basic questions, and escalates complex issues to trained human “Customer Champions”4.

📲 What This Means for Brands & Customers

  • 💡 Brands gain a new support channel—fast, smart, and available day and night
  • 🤝 Customers enjoy smoother digital interactions and fewer escalations
  • 📉 This move reflects a wider trend: AI is becoming the frontline for customer service

✅ What You Should Know

  1. Businesses must invest in **custom AI models**, trained on their own data
  2. Seamless handoff to humans is crucial—automatic escalation improves user trust
  3. Expect major brands (banks, telecom, retail) to follow Verizon's lead soon
Tags:
Google Gemini AI Customer Support Verizon Tech News USA
Gulam Sibtain

Gulam Sibtain

AI & Tech News Blogger | AITrendy.digital

💬 Have Thoughts or Questions?

Will this move change how we interact with support? Share your views below!

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